What It Takes To Provide True Executive Car Service (The Staff)
All Star Limousine and All Star Limousine Worldwide never sleep. We are open and operating 24 hours a day 7 days a week and 365 days a year no exceptions. We do not outsource our phone lines to a call center we do not forward the phones to an automated answering service, we have live and professional staff dispatching and booking reservations around the clock. You can call us at 3:00am (whether that’s 3:00am London time or pacific time makes no difference) and book a car for the following day or even a few hours from the time of your call! You can also call at that same time and reschedule an existing ride or re-route a current reservation.
If you think about that capability it is incredible. No other company and certainly no other executive car service offers this feature. Can you name any other organization that is fully functioning around the clock? Can you think of another company that never closes? There are in reality very few, perhaps certain diners or eateries but even they are the exception and not the rule.
That is what it takes to provide premiere executive car service internationally. To be leaders in the executive transportation industry you need to keep the doors constantly open. But it is not a matter of simply keeping the lights on. The individuals that are monitoring the phones and the existing rides must be dedicated service professionals. They must be trained reservationists and dispatchers. You cannot have just anyone manning the operation during off peak hours because dropping the ball at midnight is the same as dropping the ball at noon. In either case you are not properly accommodating a customer and for All Star Limousine that is just not acceptable.
All Star Limousine operates at optimum efficiency 24/7/365 without exception. We are the premier providers of executive car service internationally. Our operators and dispatchers are dedicated service professionals who care as much about our business and our clients as the CEOs and CFOs of All Star Limousine. Dedication, professionalism and a true commitment to excellence from upper management all the way down is what it takes to provide true executive car service and that is exactly what we do and have at All Star Limousine.
All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!
by Jarrad Kulick