The Backup Plan International Executive Car Service

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An Executive Car Service For Executives

Posted On: August 28, 2013

An Executive Car Service For Executives


 

Using an executive car service has countless benefits for the on-the-go business professional.  In business time is money, that’s a fact, any wasted moment equates to dollars lost, especially when you are operating in a high-end, heavily populated and fast-paced area like New York City or its suburbs. To be late for that sales presentation that business meeting or that networking event just won’t fly for most of New York’s professionals.  And in all honestly it shouldn’t, to be late is not acceptable no matter what the excuse, after all every one else was able to make it on time.  This is one area where having a reliable, punctual and professional executive car service becomes invaluable.

 

To consider traffic conditions, the best route to a new place, or accounting for all the possible problems and unforeseen delays one may encounter in every day travel thru the Greater Metropolitan area is just not possible for most executives.   Any businessperson doing their job is going to have a million and one things on their mind already, for them to consider and calculate ground logistics is just ridiculous.  A proper executive car service alleviates that stress and will get you to your event or meeting on time and in style, safely and with no worry, it may even offer a few last minute moments to prepare for that vital sales presentation or that pivotal marketing event. 

 

Any good New York executive car service is not going to be cheap (if it is its not an executive car service then that’s not a company you want to rely on when it comes to business meetings) and is unfortunately not affordable for everyone.  But with the rising gas prices and the cost of owning a car these days an executive car service can be a great alternative for many.  All Star Limousine attempts to keep their pricing as reasonable as possible so as to make us as accessible as possible.  We specialize in high-end corporate transportation and we think we have come very close to perfecting the art of efficient ground logistics in an area with a high population density.  Let us do the worrying for you; you have enough on your mind already.  We are on time every time and when we pick you up we wont let you down!

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick


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Efficient Executive Transportation for New York Airport Travel

Posted On: August 19, 2013

Efficient Executive Transportation for New York Airport Travel


 

Airport travel can either be the most relaxing aspect of business travel or the most stressful.  Sometimes, while on the plane, the traveling executive can take a moment to relax, unwind and decompress.  Other times the business traveler cannot stop thinking about that which has compelled him to travel, his business.  Now in the case of the later that individual has no need, nor does he have the time, to waste his mental energies worrying about his ground and air travel accommodations.  In all reality no one should have to stress or worry about pre-arranged logistics support, you are paying to be transported in an expected fashion and your expectations should, by all means, be met.

 

Unfortunately for many that is just not the case.  A high traffic airport or an area plagued by constant delays caused by a multitude of problems (such as New York’s LaGuardia Airport, or John F Kennedy International Airport, or Newark International Airport) will almost always have issues.  They will certainly be filled to capacity, their planes, their hangars, they’re parking areas, and their pick up and drop off areas will absolutely be crowded.  This all equates to confusion, stress, time lost, and unhappy customers.  For transportation companies, both air and ground, it means losing money.  All of that is unacceptable and, fortunately, can be avoided.

 

Now I have your attention.  The truth is proper communication and coordination between ground and air companies as well as lodging facilities can eliminate about 80% of the problem.   It all starts and ends with the executive car service or limousine company contracted to provide that ground transportation.  That company, above all else, needs to be punctual; they need to have new, clean vehicles, the chauffer needs to know where he is going and how his passenger needs to be accommodated.  This should happen regardless of the car service contracted (although that is all too often not the case).

 

What most companies do not realize and where the real efficiency comes in is when the lines of communication are clear and open.  When the executive car service is constantly in contact with the airline and they know that particular airlines procedures rules and needs.  Do they want us to pull out on to the tarmac?  What is their cancelation policy?  Do they need last minute or same day reservations?  What is their security protocol?  All these are good questions and the company providing the ground transportation should be intimately familiar with the right answers.  

 

That is the only way to mitigate the potential problems faced by frequent flyers and business travelers.  Communicate, show understanding and build a relationship, most importantly be able to follow thru with your promises, if a private airline asks you to be on the tarmac in 15 minuets to pick up a VIP, and you say you will be there, you better be there.  That is how proper business is conducted and how transportation in a high traffic area, like NYC or Long Island, can be simplified and handled properly.

 

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick


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Trust (The Art Of Building A relationship)

Posted On: December 02, 2014

Trust (The Art of Building a Relationship)

 


Trust is a thing not easily gained but it is something very quickly lost.  It takes a lot to build trust in a relationship, and this goes for any relationship, whether it be a romantic relationship a friendship or a business relationship.   In business you can spend years building up a dialogue and rapport with a client, earning their trust and business, going the extra mile to make sure he or she is satisfied, only to lose everything with one wrong move.  Why is this?  Is this fair?

 

Business relationships are a bit different then friendships or romances but all require the development of trust.  The difference is that in business when that circle of trust becomes broken or violated everything else about the relationship becomes brought into question, and the reality is that usually there are many other places a client can go to purchase his goods or receive that service.   After all, business is business.  Ultimately this means that if you drop the ball as a service provider or manufacture of goods there are scores of competitors waiting to scoop it up, some of which can do it just as good as you and sometimes even better.

 

So what can we do to stop this from happening?  Are we doomed to be slaves to our clients?  Well in a way yes.  We are obligated to provide the expected service to our clients each and every time we are called upon to do so.  The service should be consistent and it should always at least meet, if not exceed, the client’s expectations.  Over many years of doing business sometimes things happen that impede our ability to perform at optimal efficiency, sometimes these things are out of our control and sometimes you just have a bad day (everyone is entitled to one or two of these). 

 

So what can be done when the inevitable strikes?  One thing is to keep an open and honest dialogue at all times.  Own your failures and mistakes as thoroughly as you do your success.  When something bad happens explain to the client the entire situation.  If you have a good track record with this client, and you are truly doing everything you can to make sure the service is performed according to expectations, when something out of your control takes place explain the situation to your client.  Take the time to educate them about the potential problems that can and may occur in your particular industry.  Most clients will appreciate this as you are showing them they are worth your time and they are worth the explanation, most people will also appreciate the education in a business that they are contracting with.

 

Finally do the right thing.  Make recompense, refund, offer free service, make your customer happy.  Many times a bond between a client and a company is truly formed when a mistake is made.  This is because it is at that point that the customer sees the company at its worst.  If you can make a customer happy after you fail as a service provider you will more then likely have a customer for life.  At this point the customer has nothing to fear and even if something similar happens in the future it will be ok because they know you will make it right.

 

Trust is not an easy thing to gain but it is incredibly easy to lose.  Business relationships can be fickle, but if things are handled the correct way the bond between business and customer should only grow stronger as the years go by.  Communicate regularly and openly with your clients, be honest with them and don’t doubt their intellect or their ability to comprehend the services they are receiving.  Finally, do the right thing, if you can satisfy your customer when things go wrong and you can make them walk away happy when you fail, then more then likely you will gain a customer and advocate for life.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2014 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest! 

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One Call, We Do It All!

Posted On: July 12, 2013

One Call, We Do It All!

 


 

In todays digital age needs and wants must be satisfied instantly! The world today is literally at our fingertips; with mobile technology you can do almost anything with a smart phone.  Make purchases, solicit services, check mail, send mail compare pricing, use global positioning systems, surf the web, play games, do business and o yeah make phone calls.

 

Businesses need to be in the know in order to stay leaders in their field.  If due diligence is not applied then they will quickly be surpassed by the competition.  Companies need to have mobile applications.  They need to be able to keep up with the need for instant gratification, and for those of you saying it cant be done theres a horde of contemporaries saying that it can.  The world we live in is evolving at an incredibly rapid pace and it does not have time for naysayers.

 

All that being said it is important for a business to maintain the quality of its products and services and not sacrifice excellence for expeditiousness.   For example at All Star Limousine we have designated departments staffed by dedicated professionals that handle each specific aspect of the transportation business.  We are also technologically up to date, with mobile booking apps, I pads and Omatics GPS in all the vehicles, an 18 month turnaround time on the entire fleet and the latest in dispatching and reservation technology.

 

We are able to satisfy that need for immediate results and we have only improved in our quality of service.  With one quick phone call we can have a car to you in as fast as fifteen minutes from the time you hang up the phone (that’s quicker then a pizza).  In high traffic areas we typically have vehicles on stand by and can accommodate you in next to no time at all!

 

Far beyond a simple executive car service, our reservationists are multifunctional in that they will do more then just book the ride.  We have an in house wedding coordinator, we have viticulture specialists, we have corporate specialists and all of them are fully competent and knowledgeable regarding all aspects of travel.  This includes everything from geographic navigation to venue recommendation.  At All Star Limousine all’s it takes is one call and we do it all!

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

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Top Ten International Luxury Travel Destinations

Posted On: July 31, 2013

Top 10 Luxury Travel Destinations Around the World (Part II)

 


 

#1 New York City the city that never sleeps.  New York City is the indisputable financial and cultural hub of the world.  Every hour of the day and night finds this city alive and pulsating with a contagious energy.  Legendary stores and boulevards and some of the most prestigious restaurants and museums in the world are only part of the big apple’s allure.  This is the number one vacation spot for the international elite and it is no wonder why.  Nowhere else on the planet is there a city quite like NYC.

 

#2 Paris, The City of Light or as the Parisians say, La Ville-Lumière, is the romance capital of the world.  A historical and artistic icon there is no escaping gorgeous museums and breathtaking monuments.  With attractions like The Louvre and The Eiffel Tower the capital of France does not fail to enchant.  Be prepared to dress well though because in the city that invented fashion you won’t want to be caught in last year’s styles.

 

#3 London is touted as the cradle of the English Speaking civilization.  This regal metropolis combines the charm of the age of antiquity with the fast paced and high-end feel of a modern day city.  In the city that invented butler service their accommodations and hotel options are second to none with such distinguished grand hotels as The Langham and The Corinthia.  A city that has been on the cutting edge of modernization for centuries there is also no shortage of impressive tourist attractions such as Big Ben, Buckingham Palace and The Tower of London.

 

#4 Italy, the entirety of Italy takes up our number four spot.  With several major tourist cities located in beautiful Italy the country is practically inundated with culture and history.  Venice with its waterway streets and gondola rides, Rome with the Coliseum, the Pantheon and the Forum.  Capri is one of the most beautiful islands in the world and you don't want to forget about Vatican city and the Sistine Chapel.  The whole country is just incredible.

 

#5 Las Vegas is the gambling capital of the world.  Las Vegas has, without question, the biggest and best casinos anywhere.  Dazzling and brilliant Vegas is an unforgettable sight.  The lights and the shows attract all manner of celebrities, famous chefs, and world-renowned talent.  The venues are over the top and spectacularly glamorous.  Because this city is really one gigantic tourist attraction the service and VIP treatment are arguably un-paralleled.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick

 

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All Star Limousine Executive Summary

Posted On: December 12, 2014

All Star Limousine Executive Summary


 

 

All Star Limousine has been in operation since 1982 and has been a leader in the international executive car service industry for over 30 years.  All Star Limousine guarantees perfect service in an industry that is known for being problematic, we are able to do this through several different methods and systems.   We have technologies and business practices almost unheard of in our industry implemented in an effort to ensure a flawless transportation experience every day and all over the world.  Our services are proven and we operate like no one else in our industry.

 

All Star Limousine guarantees perfect service.  We have a 12-18 month turnaround time that allows us to provide our clients with only the newest vehicles available.  We have multiple massive in-door facilities where we house the majority of our fleet.  These locations have in-door car washes and mechanic facilities where these vehicles are maintained and cared for daily.  We have a fleet of over 200 hundred vehicles and are equipped to handle clients of any size.  Each one of these vehicles are equipped with the latest in information technologies and amenities, including but not limited too iPad’s, Drive Cams, Omatics GPS, Two-way radios and all the typical luxuries you would find in any modern vehicle.

 

Our chauffeurs are the best in the business.  Hand picked and extensively trained we have a tiered driver system, in other words we send only experienced and proven professionals to our corporate clients.  Every driver on our roster is properly licensed and insured by All Star Limousine.  These gentlemen undergo continual education that covers topics such as customer service, ground logistics, emotional intelligence and information technology.  We pride our selves on having a team of truly unbelievable men and women who are dedicated to providing nothing but the very best in transportation services.   As far as professionalism, knowledge of the areas that they service, punctuality and customer service the All Star chauffeurs are unmatched.

 

We can provide service all over the world via out international affiliate network.  This is a network that has been cultivated and nurtured for nearly a decade in an effort to ensure that the quality of our service is consistent everywhere in the world.  This is done by building relationships, constant site visits and a system of checks and balances that has been developed by the dedicated professionals in All Star Limousine’s worldwide department.  We have over 450 affiliates internationally and we are fortunate enough to have found like-minded ladies and gentlemen who are as dedicated to service as we are.

 

All Star Limousine never closes, we operate at full capacity 24/7/365 and our phone lines are always manned by reservationists and dispatchers directly employed by All Star Limousine, we never forward our calls to an outside service. Reservations can be made via several methods, phone, email or directly through our website and they can be made the same day, sometimes even a few minutes prior to the time of the requested pick up.  We do triple confirmations as well as send care alerts via text message, email or phone letting you know that the driver is en-route or on location.  We typically handle anywhere from 300-500 transfers daily.  We have fully customizable account options that are refined over time in a continual effort to provide for you that perfect service, some of these options include preferred drivers, pick up locations and vehicle types.  We have an extensive checks and balances system built into our reservations process that includes phone recordings, automatic email confirmations and a triple checking of each reservation to eliminate any possibility of human error.  The entire staff of dispatchers, reservationists, accountants and managers are dedicated, passionate professionals that work as a fluid machine designed specifically to handle corporate travel needs.

 

Ultimately All Star Limousine offers a service that the competition does not.  We simply do more then any other executive car service currently operating.  We are built to handle large volumes of work domestically and internationally and our company prides itself on offering quality service consistently.  We have a multitude of methods with which we guarantee our service included in everything from our vehicles to our office staff.  We promise perfection and we deliver.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2014 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest! 

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All Star Corporate Fleet

Posted On: June 18, 2013

All Star Limousine Fleet Snapshot (Corporate Travel Part I)


Town car Lincoln MKT

In the world of the executive-chauffeured transportation industry, the future has arrived:  The 2013 Lincoln MKT Town Car!  All Star Limousine is pleased to offer the new highly anticipated MKT model.  All MKT Town Cars are equipped with a USB data port, sky roof, Omatics GPS, and Ipad.

 

Mercedes S550

The Mercedes-Benz S550 sedan, the ultimate in business class, is available through out the entire All Star Limousine service area.  All Star now offers a new level of Executive car service: “Diamond Class”.  It is the ultimate in luxury and service.  “Diamond Class” provides the new Mercedes-Benz S550 and your own dedicated and professionally trained chauffeur.  Comfort, professionalism and service are our trademarks.

 

MKT Stretch Limo (8 or 10 passenger)

The stretch limousine is the standard for sophistication and elegance when arriving at any wedding reception, prom or business event.  All Star Limousine sets the benchmark with the Lincoln Town Car Stretch Limousine in the Tri-State Area.  Our modern vehicles, (for up to 10 people), service and professional chauffeurs distinguish us in the industry throughout the eastern seaboard.  We are THE “Luxury Limousine” company on Long Island and the surrounding metropolitan area.  Call All Star Limousine today for our classic stretch limousine.

 

Lincoln Navigator L

Business travel has never been so luxurious and efficient.  With the Lincoln Navigator, take the hassle out of traveling.  Experience the comfort provided by our chauffeured Lincoln Navigator featuring spacious leather seating with extended leg room for the ultimate in comfort.  This vehicle is also equipped with a rear DVD player and zone climate control.  So sit back and enjoy the ride with All Star in our Lincoln Navigator.  It comes with a data port to charge your cell phone, laptop/Ipad, and a premium audio system with CD and AM/FM radio.  Seats seven passengers.

 

Mercedes Sprinter Van

When it comes to shuttling people, the Mercedes-Benz Sprinter Passenger Van is all about comfort and safety.  Featuring room for up to 12 adults, Best-In-Class One roof, side step-in heights, and a wide entry, it has a most inviting and comfortable interior.  With a long list of standard safety features, the innovative Mercedes-Benz Sprinter Passenger Van has passenger’s safety as it’s highest priority.  Call us and learn why the Mercedes-Benz Sprinter Van by All Star Limousine is your best choice for small group transport.

 

Mercedes G-5 Sprinter

You don’t need to be a movie star or rock star to indulge in the Mercedes Benz super-deluxe edition Sprinter van.  All Star guests who desire privacy will appreciate the tinted windows.  The interior boasts two 32 inch flat screen TVs, a Bose audio system with 8 speakers, a DVD player, a cooled beverage drawer and WiFi.  Our Sprinter features comfortable leather captain seats.  But the true beauty of this vehicle is that it allows passengers to enter and exit upright without crouching or bending over.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 

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iPads Invade Corporate Travel Services!

Posted On: September 20, 2012

All Star Limousine takes Corporate Travel Services to the next level.

iPads and Corporate Travel Services? YES iPads! All Star Limousines is the first company on Long Island, New York to equip their fleet of luxury vehicles with iPads, installing the iPads in their fleet of 2013 Lincoln MKT Town Cars, Mercedes S550's, Lincoln Navigator L's, Mercedes Sprinter Vans, Mercedes G-5 Sprinters, Ford Tiffany Mobile Meeting Vans, 35 Passenger GMC Krystal Shuttles, Luxury Coach's, and the Lincoln MKT Stretch Limo's not only speeds up the efficiency of each client transaction but it also helps All Star Limo's stay aligned with their environmental and go-green initiatives.

 

2013 MKT Lincoln Town Car with All Star Limo's new iPads!

Chris Mungavin, All Star Limousines Operations Manager stated that “distributing the iPads to our Chauffeurs helps us stay ahead of the curve, but also equips our expert drivers with the state-of-the-art technology that will help them navigate some of the most congested roads in the Tri-State area, the instant live Google traffic reports and GPS tools should alleviate some of the stress of driving. Our experienced Chauffeurs will have flawless transactions, easily managing the reporting process by providing each client with an instant receipt that is emailed directly to them. The new technology aligns with All Star Limousines initiative to go-green as well, paperless receipts help reduce the amount of paper that is used, and the data from every transaction is fed directly into our secure database. I also believe the iPads will elevate the security of our Chauffeur's and clients, as the Chauffeur greets each client with the iPad they will sign them in, the data will be transferred instantly to our databases which will let us know when each client has entered the vehicle, where and when they arrived safely.”

The iPads will be securely mounted into every fleet of the All Star Limousines line of luxury vehicles, the access will be easy and safe for our Chauffeurs to use, safety is the first priority! The iPads will also be removal so each Chauffeur can professionally greet their guests at the desired location. All Star Limos, will bring their service to the next level, not only will the Chauffeurs be more efficient while they are carrying clients to their desired location, navigating the busy airports and roadways, but each Chauffeur can now act as a personal concierge, with the iPads the Chauffeurs can assist their executive clients with instant access to each City's airport check-ins, flight status, restaurants, hotels, attractions, and directions.

“With technology changing almost on a daily basis, it's important for All Star Limousines to ensure that they are “up-to-speed” with every bit of technology that there is to offer”, states Jim Powers, President, “especially if this new technology will continue to bring the level of expertise that our clients expect, and what we have built our business on, All Star Limousines, continues to set the standard in executive and luxury travel services.”

 So, yes, iPads and Corporate Travel go hand-in-hand!

 

quick-easy-reliable

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