July 19, 2018
At All Star Limousine we get asked a lot what’s the difference between us and a company like Uber, the short answer is a lot. Uber and Lyft are ride-hailing services, like a taxi, the proper term is black car service, All Star Limousine is a transportation company that offers executive car service. The specific differences are in the service, the vehicle and the chauffeur.
We hire and train chauffeurs. Many people mistake drivers for chauffeurs, not realizing that there are distinct differences and the titles should not be interchangeable. For example, drivers that are hired for a ride hailing service like Uber or Lyft are required to have a valid driver’s license and be over 21 years of age. Whereas much more is required of chauffeurs. Not only do they specialize in customer service and strive to go above and beyond with each ride, they are also TLC/CDL licensed and trained in driver safety precautions. Our chauffeurs go through a screening process for background checks through driver’s license, social security and state finger prints as well as a full health physical and Drug and Alcohol screening before they are even allowed to step foot in any of our vehicles. Each of our hires are carefully selected through face-to-face interviews, we make sure full physicals are maintained yearly and random drug and alcohol testing occurs during their employment. Our chauffeurs report to a higher authority and are accountable for their actions; therefore they work hard to maintain quality service. When you are getting into an All-Star vehicle, you can expect the best every time.
We understand the importance of maintenance, safety, comfort and style when traveling. We look after each vehicle in our fleet to make sure all mechanical work and registrations are up to date to minimize the chances of breakdowns. We always have a backup plan in place, since we do realize, some things cannot be avoided, as we are dealing with mechanics. With All Star you will always arrive in style and in a timely manner. Companies like Uber do not require their drivers to maintain their vehicles, which puts travelers at risk of running late due to mechanical failure. All Star is aware that a chauffeur’s tardiness will unfairly reflect onto the passengers’ schedule and we do everything we can to arrive at least 15 minutes before scheduled pick up times.
A chauffeur is capable of much more than just car service. Our transportation services are not limited to corporate and airport travel, we specialize in events such as weddings, bachelor/bachelorette parties, birthdays, wine tours, business meetings and other special
Whether you need a sedan, or a 46-passenger party bus, our chauffeurs are readily available and committed to serving you.