Grace Under Pressure
In business, or at work, we are often confronted with problems and high-pressure situations, sometimes this environment can create stress and lead to conflict, it is important, for so many reasons, that when these situations present themselves that you remain calm and maintain your professionalism. Problems and arguments in the work place are inevitable, not everyone sees thing the same way and sooner or later a problem will arise where in which someone will need to defend their particular perspective or point of view. When this happens there are several steps that can be taken in an effort to minimize hostility and loss of production. It is important that things do not spiral out of control during a workplace argument as more then just feelings can be hurt.
Firstly when engaging in a disagreement at work it is important to recognize and emphasize only the facts. Opinions are not something that should be debated, make sure both sides have their facts strait and that any misunderstandings are cleared up before the argument proceeds. A solid understanding of reality is needed for there to be any possibility of resolution. Secondly it is paramount to understand that this is business it isn’t personal, individual beliefs or feelings not relevant to the topic at hand must be omitted. Remember the argument is about business not about you. Try to remain calm and relaxed, if things become irrational the last thing you want to do is raise your voice or indulge a fiery temper, the cooler head will always prevail and bullying your way through a disagreement automatically makes you the loser.
If a work place disagreement spirals out of control the damage can potentially be severe. Not only will the relationships of the individuals engaging in the argument be irrevocably altered but those on the peripheral of the debate are also affected. If superiors or subordinates lose their temper in front of peers the images of those persons are affected. One may think well if he is yelling at a co-worker like that what would he do to a customer? Productivity will also grind to a halt during an argument, especially one that is irrational or shows no signs of resolution. A bad disagreement is like a stone thrown into calm waters, the effects ripple outward, rumors start and reputations are forever damaged.
Remember disagreements in the workplace are inevitable, but there is a right way to handle them and a wrong way. Keep calm, be rational and stick to the business at hand. The results of an argument not handled properly can be devastating to not only those directly involved but the business and infrastructure as well. Work is not always easy, if it was we wouldn’t call it work, it is important that we maintain our grace under pressure and keep calm in the face of conflict.
All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!
by Jarrad Kulick