The Backup Plan November 2012

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Grace Under Pressure: Managing Your Business Through A Crisis

Posted On: November 07, 2012

 

All Star Limousine

Ten days after Hurricane Sandy touched down on the Tri-State area many businesses – small, medium and large are getting back to normal, or are finding their new normal. Whatever phase your company or business is in the two most important factors that need to be considered are your employees and your clients.

Trusted and loyal employees are the backbone of any successful organization. Some employees may have suffered the worst with their lives being washed away with the Hurricane, others may be without electric for weeks or months. Being an understanding employer will be necessary at this time of crisis. Communicating with each employee to assess the magnitude of their damage, and implementing an individual and effective employment plan will help your employees manage stress, and give them a sense of security in a time that seems unstable.

Each employee may have different needs, one might need extra personal or vacation days (without being docked) to work with FEMA, contractors or insurance adjustors; others may need a little more flexibility in their schedule as living without electric or living outside their home requires more time to get out the door, some might need extra time at lunch to wait on long gas line, and others might need their employer to have a higher level of patience’s because they are working remotely out of a local Starbucks, hotel or make-shift satellite office as they work-out the growing pains of their new surroundings.

Developing individual employment plans, providing guidelines, keeping the lines of communication open and helping your employees understand that business has to resume as best a possible despite the added stress of the current conditions will in the long run help your business grow; employee satisfaction, building a strong back-bone of support and loyalty is what every successful company needs.

Keeping your brand identity, and client service at the same level of expertise at time of crisis can be difficult as well. Educate all employees, create a positive but honest message that will be delivered to each client, advising the client: of any specific limitations to client service or business procedures, when the business expects to become fully operational and what 'workarounds' are being implemented will continue to foster and grow your brand loyalty; by effectively and continually communicating with clients, and not hiding behind the crisis will demonstrate that the company is providing the same level of superior service that the client expects, and that your company is working towards the goal of becoming fully operational in the time allowed.

Hurricane Sandy has caused severe damage to the foundation of many, while it will be difficult to rebuild a business, or home, over time it will prove not to be impossible. The same principles (hard work, perseverance, and courage) that were employed to build that business, making a house into a home will prove true for the stages of rebuilding that most are going through at this time of crisis. 

  

AVAILABLE RESOURCES:

Power
LIPA: 1-800-490-0075
ConEd: 1-800-752-6633
National Grid: 1-718-643-4050 or 1-800-465-1212
PSEG: Residential: 1 800-436-7734 / Business: 1-855-249-7734

Help, Resources, and Assistance
American Red Cross
USA Government, Register for Assistance
FEMA

Donation and Volunteer Information
Save The Children
Rockaway Relief
Long Island Food Bank
Long Island Volunteer Center
Broad Channel Fire Department
New York Food Bank
Lower East Side Recovery
Staten Island Recovery
Astoria Recovery
Red Hook Recovery
New Jersey Cares
America Cares
Salvation Army
NY Blood Center

All Star Limousine is a New York based company with an extensive global reach; we provide expert Executive Travel services every industry, including but not limited to: to the Finance, Legal, Healthcare, Insurance, Oil and Energy, New Media, Advertising, Technology, Fashion/Retail corporations throughout the Tri-State area and the world. We have over 30 years in the Executive Travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest.

photo credit: ClaraDon via photopin cc

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We Will Prevail

Posted On: November 02, 2012

 

All Star Limo

 

Devastation, destruction, loss of lives, limited food supply, no electricity, flooding, a possible gas shortage, we are literally living through the worst case scenario that can happen to a major metropolitan city as well as it's four other boroughs (Brooklyn, Bronx, Queens, Staten Island) and Long Island, New Jersey, Connecticut, and Westchester.

It's nothing we have seen before. And as we prepare for recovery, as we try to help our families, friends, or businesses and business partners, we know that we will prevail, that we will go on, and that we will get back to normalcy – we are doing the best we can with the limited resources that we have - it may take some time but we will get there.

Below is a list of resources and website links that may help with your recovery, if you would like to volunteer or make a donation:

 

Traffic and Transit

Transit Tracker from WNYC, is a phenomenal resource to find out about mass transit, closed roadways, bridges and tunnels. 

Long Island Traffic

 

Power

LIPA: 1-800-490-0075
ConEd: 1-800-752-6633
National Grid: 1-718-643-4050 or 1-800-465-1212
PSEG: Residential: 1 800-436-7734 / Business: 1-855-249-7734

Help, Resources, and Assistance
American Red Cross
USA Government, Register for Assistance
FEMA

Donation and Volunteer Information
Save The Children
Rockaway Relief
Long Island Food Bank
Long Island Volunteer Center
Broad Channel Fire Department
New York Food Bank
Lower East Side Recovery
Staten Island Recovery
Astoria Recovery
Red Hook Recovery
New Jersey Cares
America Cares

Salvation Army
NY Blood Center

 

Free packaged meals and drinking water will be given away at Distribution Centers in affected areas. Supplies will be distributed by members of the National Guard. Distribution Centers will open:

Friday, November 2nd: 7:30am - 12:30pm
Saturday, November 3rd and Sunday, November 4th: 9:00am - 1:00pm

They ask that you bring a bag of your own to carry food and water. Supplies are limited, so please use this service only if you reside in an affected area and have limited resources due to the hurricane. Call 311 for information about other distribution locations around the City.

QUEENS
Rockaways
Conch Playground: 51st Street and Rockaway Beach Blvd.
Hammel Playground: 84th Street and Rockaway Beach
Redfern Houses Playground: Redfern Avenue and Beach 12th Street
Astoria
Hallets Cove: Vernon Blvd. and 30th Road

BROOKLYN
Coney Island
Surf Avenue Playground: West 25th Street and Surf Avenue
Red Hook
Coffey Park: 85 Richards Street

MANHATTAN
Chelsea
Chelsea Park: West 27th Street between 9th and 10th Avenues

Chinatown
Confucius Plaza: Central Plaza on Division Street

Lower East Side

Vladeck Playground: East 10th Street between Avenues C & D

Al Smith Playground: Catherine Street between Cherry and Monroe Streets
Hamilton Fish: Pitt Street and East Houston Street
Grand Street Settlement: Corner of Stanton and Pitt Sts. (water only)

STATEN ISLAND
New Dorp:  Parking Lot - Corner of Mill Road and New Dorp Lane
Tottenville:  Corner of Yetman and Hylan Blvd

 

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