The Backup Plan April 2014

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Back Up Plan Part 2

Posted On: April 30, 2014

Back Up Plan (part 2)


 

 

At All Star Limousine we guarantee our service, we can 100% promise you that you will not be disappointed when you hire our executive car or limousine service.  How can we do this?   With a large margin for error and a million things that can throw a wrench in the works how is it possible that we can truly say that when we pick you up we never let you down?  Several methods allow us to guarantee our services, previously we discussed our brand new fleet and our impressive roster of highly trained chauffeurs, now I would like to talk about the staff and software used in our reservations process.  Know that All Star Limousine always has a back up plan, we have counter measures within counter measure and back up plans for back up plans so that I can honestly tell you we will never disappoint.

 

To ensure quality control all of our phone conversations and emails are monitored and recorded.  This is done for several reasons but chief amongst them is so that we have no miscommunication with our customers or our drivers.  We also have drive cams for safety and GPS tracking in all the vehicles, this way we know where everything is at all times and can give you up to the minute details on all of our vehicles and transfers, we are also aware of everything our chauffeurs are doing at all times.  Understand this is not due to a lack of trust it is an effort to ensure quality control.  The clients of All Star Limousine expect a certain level of service and when we make a guarantee or a promise it is not made lightly.

 

For the convenience of our customers and for the peace of mind that our clients deserve we have multiple methods of booking and confirmations.   You can book a car with All Star Limousine via a phone call, or right through our on-line reservation process.  We offer custom invoicing and billing options all designed to make the clients life simpler and to relieve any sense of anxiety that travel can sometimes produce.

 

Over all you simply cannot go wrong when you reserve a vehicle with All Star limousine.  Every step of the booking process is streamlined for customer convenience and triple checked for accuracy and quality control.  What All Star Limousine picks you up we never let you down, and when we make a promise we keep it!

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 by Jarrad Kulick

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That Little Bit Extra

Posted On: April 29, 2014

That Little Bit Extra


 

 

There are a multitude of things that set All Star Limousine apart from the competition, but one aspect of the business that makes All Star really stand out is that little bit extra.  What we mean by “extra” is for one the attention to detail, everything for every one of our transfers is absolutely perfect, from the dress of the driver to the detail of the car.  In addition our staff is fanatical about our customer service, we make a promise to make sure you are satisfied and we take this guarantee very seriously.

 

Good examples are our celebratory services.  Not only do you get what you expect, a beautiful and immaculate brand new limousine or lead car, one that has been detailed immediately prior to it picking you up.  Not only will this vehicle be at the pick up location early.  The chauffeur will be perfectly dressed in a black tie tuxedo if for a wedding and will exceed your expectations we guarantee it.  These gentlemen are thoroughly trained in the art of service and will do multiple things to ensure your day is nothing short of spectacular.  For instance they will help with the pew bows, they will lay the runner, they will hold doors at the church, they will fluff the train of the brides dress, they will help the guys with their pocket squares and boutonnieres.  Need a mint, an extra button or a mirror, not a problem, rip a hole in your tux these guys’ even carry a needle and thread.  Being in this industry for over a decade I have to admit I was stunned when I saw the thoroughness and the dedication of the chauffeurs here.

 

Understand that every one of our trips is important and each one receives the exact same emphasis.  Certain types of transfers require different things celebratory services, especially weddings, require a lot of extras from our chauffeurs who are happy to accommodate.  Corporate services are different they need emphasis in other areas.  Of course the drivers need to be punctual and professional but what the corporate clients need are trips booked last minute, changes on the fly, comprehensive and expeditious billing and booking methods.  All of this we provide at All Star Limousine.

 

In short it’s that extra mile that often makes the difference.  At All Star Limousine we go an extra ten.  No matter the occasion or the vehicle or the client we are able to meet any and all needs.  Call us 24/7/365, we never close, and experience the difference.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 by Jarrad Kulick

 

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The Back Up Plan (part 1)

Posted On: April 25, 2014

The Back Up Plan (part 1)


 

 

At All Star Limousine we guarantee our service, we can 100% promise you that you will not be disappointed when you hire our executive car or limousine service.  How can we do this?   With a large margin for error and a million things that can throw a wrench in the works how is it possible that we can truly say that when we pick you up we never let you down?  Several methods allow us to guarantee our services, they have to do with investing capital in the right elements of the business this includes vehicle maintenance and turnover time as well as proper compensation for our employees.  You will not find a better-maintained fleet nor will you find a staff with more dedication to excellence then what you will find at All Star Limousine.  Beyond that All Star Limousine always has a back up plan, we have counter measures within counter measures and back up plans for back up plans so that I can honestly tell you we will never disappoint.

 

We call our blog “The Back Up Plan” because it is so important in this industry to have one for every eventuality, because even with brand new vehicles and the most intensely trained staff things can still go wrong.   One thing we do here at All Star is we never book completely solid, we always have vehicles and drivers on stand-by at our facility, this way in the event of an accident or mechanical issue we have vehicles we can send out immediately.  We also station drivers and town cars at all the major hubs in New York, these chauffer’s are on stand-by usually waiting for what we call “Ready Now’s” CEOs and cooperate executives who will land or have to make a last minute change to their travel plans and need to be accommodated immediately. 

 

We take every possible step to ensure that these vehicles are up and running 100% of the time, we replace them every 12-18 months, which means that our entire fleet is always new.  We also do routine preventative maintenance on all of these vehicles at least once a week, this way we can address any potential issues long before they manifest.  We have cleaners, mechanics, detailers and service professionals on staff 24/7 that make sure our vehicles are in mint condition at all times.

 

Ultimately we can promise you that you will be satisfied with our service.  There is no doubt that you will be accommodated according to your expectations.  We take a multitude of steps to guarantee performance including routine vehicle maintenance, turnaround times and having the proper professionals on staff at all times.  That’s why we say when we pick you up we never let you down.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 

by Jarrad Kulick

 

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Russos on the Bay an unbelievable experience

Posted On: April 24, 2014

Russo’s on the Bay (an unbelievable experience)

 


 

 

Out of all the catering halls in New York Russo’s on the Bay stands in a class all its own.  Located on Cross Bay Blvd, in famous Howard Beach, Russo’s towers above the water, an impressive and incredible structure.  Hospitality has been a tradition in the Russo family for over fifty years; in this half-century the art of service has been perfected.  When one envisions a party or celebration your imagination can take you only so far, Russo’s on the Bay takes it to the level beyond.  There is no place quite as regal, no staff quite as attentive and no food quite as tantalizing as that which is found at Russo’s on the Bay.

 

The tradition of perfect service began over fifty years ago when Frank Russo Sr. opened Villa Russo in Richmond Hill.  Their dedication to excellence, attention to detail and experience in fine dining was passed on to Mr. Russo’s son, Frank Russo Jr.   These skills and the art of hospitality have since been fine-tuned again and again by the service professionals at Russo’s on The Bay.  The Russo’s have mastered the art of creating cherished memories and facilitating unbelievable experiences.  The décor, the establishment itself, the staff, the food and the overall ambiance is nothing short of perfect at Russo’s on the Bay.

 

Russo’s on the Bay is a completely autonomous facility, they provide everything on site, from the baked goods to the tailoring even down to garbage disposal it is all done in house.  This guarantees several things, one the food (which is unbelievable in and of itself, the shear amount of it is unreal, you haven’t seen a Viennese hour until you have attended a wedding at Russo’s on the Bay) is prepared fresh and right in the kitchens of Russo’s.  Second anything you could possibly want or need can be done within the facility, they literally have it all and it is all top shelf, need a suit pant hemmed no problem, need car service they have it, craving a special something you don’t see on the menu or behind the bar not a problem, any want desire or need is immediately addressed by the world class staff and a state of the art compound.

 

The décor is unparalleled; classic mosaics, incredible lighting and rooms furnished with materials imported from around the world, the overall effect is stunning.  No other venue in New York and possibly the world boasts such a grand and elegant ambiance.  Their staff is fanatical about their customer service and commitment to perfection, every detail is considered, addressed and accounted for, there is nothing that is not anticipated or thought of.  With over 200 years of combined experience the senior management team is unbelievable with backgrounds ranging from Walt Disney World to some of the most prestigious and famous restaurants and venues in the world.

 

Russo’s offers an unrivaled experience to all of their brides and grooms as well as those celebrating other milestone events.  The facility, the staff and of course the unbelievable cuisine is literally unforgettable.   Service and excellence are taken beyond expectations at Russo’s on the Bay, experience the majesty.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 

by Jarrad Kulick

 

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A Limousine Service in Old York

Posted On: April 23, 2014

A Limousine Service in Old York


 

 

Have you ever wondered what our neighbors in the north do for fun?  What kind of nightlife could exist in a place as frigid as Canada?  In the Provence of Ontario there is a Mega City, not unlike our own NYC, called Toronto.  Surprisingly there are many similarities between “The Big Apple” and “The City that Works”.

 

Its turns out that Toronto, ironically originally named York, has its own version of Times Square called Dundas Square.  They even have their own Wall Street called the Toronto Stock Exchange.  Even though the city has only 6.5 million inhabitants there are endless things to do in Toronto.  Our Sister company Toronto Limo Rentals recommends staying at one of the world renown hotels in the area such as The King Edwards hotel on Kings Street located down town, they offer easy access to the multitude of nightclubs and restaurants that the area is famous for.  Check out Toronto Island rent a bike for the day and lounge on the beautiful beaches.  An attraction not to be missed is Castle Loma, take one of their daily tours or simply sit and appreciate the aesthetic majesty of one of the oldest residences in this great city.

 

Ultimately the city of Toronto has a lot to offer.  Anywhere you go is only a short limousine ride away.  Call All Star Limousine to arrange transportation through our affiliates up north who can accommodate all your luxury travel needs.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick

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Perfect Service

Posted On: April 22, 2014

Perfect Service


 

 

The word perfect is a strong one, Webster’s defines it as “having all the desirable elements, qualities, or characteristics; as good as possible to be.”  Service is defined as “the action of helping or doing work for someone.”  Think about that for a moment, the meaning of the phrase “perfect service”, it is a statement not to be made lightly.   To be able to perfectly accommodate someone, and in fact many someone’s, is no mean feat.  Service in and of itself is a difficult thing as people are individuals, their wants, needs and desires vary significantly and can be difficult to anticipate.  At All Star Limousine we strive for truly perfect service whether it be for your corporate travel needs or your wedding day, we have the facility, the staff and the ability to perform perfect service.

 

These are bold words to be sure but we take several steps to make sure that we bring our A game to every event, big and small.  Our staff is highly trained and compartmentalized which allows us to implement a complex checks and balances system.  We have dedicated employees that are happy to be part of the All Star team; this shows in their dedication to excellence and their willingness to continue to go above and beyond.  This quality is true throughout the entirety of the staff at All Star from our Chauffeurs to our reservationists and up though the management team and corporate officers.

 

Merely wanting to be perfect is usually not enough; you need to have the equipment the product and enough versatility to be able to accommodate any and all needs.  We have a 135 car fleet at All Star limousine and we boast a 12-18 month turnaround time, which means that everything here is brand new and free from the possibility of any type of mechanical failure.  We also have a massive indoor facility, in house detailers, mechanics and fleet mangers that are dedicated to keeping our beautiful vehicles immaculate.  Our booking and confirmations systems are fully automated and ultra convenient, nearly fool proof, and when coupled with the human element and the diligence of our reservations department this allow us a 99.8% success ratio.

 

Ultimately to say we have perfect service is not something we say lightly, but it is something we mean literally.  We pride our selves on our ability to deliver an unbelievable experience every time no matter the occasion or the cliental.   We hear constantly that we exceed expectations and that we have gone above and beyond what was necessary.  All Star Limousine’s goal is to make your corporate travel arrangements beyond easy and to make the dreams of your wedding day and special events a reality.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick

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Chateau La Mer

Posted On: April 18, 2014

Chateau La Mer 


 

 

Chateau La Mer may quite possibly be one of the most beautiful seaside catering halls on Long Island.   Situated on the beautiful waters of the great south bay, Chateau La Mer invites you to experience one of Long Islands most spectacular Panoramic Waterfront Views.  Featuring a multi level waterside patio, flawlessly landscaped tropical gardens, a romantic gazebo, waterfalls and even the ability to arrive at your wedding reception on a private yatch, the Chateau specializes in providing an extraordinary experience on your wedding day.

 

Recently renovated and redone, Chateau La Mer is more beautiful then it has even been.  Their Grand ballroom has just completed its final renovation and it is stunning.  The ballrooms feature a completely unobstructed panoramic view of the Great South Bay, a feature possessed exclusively by Chateau La Mer.  Each of these amazing ballrooms is decorated and furnished with imported wood, granite, marble, and opulent draperies all illuminated via glittering crystal chandeliers.  The ambiance is a timeless classic beauty.  Their moniker “Elegance in Waterfront Catering” is right on the mark.

 

The staff, food and service at the Chateau are second to none.   Attentive, accommodating and professional the staff is completely at your disposal and is dedicated to satisfying your every desire.  Over 30 years experience in the industry cultivates pride in excellence and this is demonstrated by the flawless staff at Chateau La Mer. 

 

An element never overlooked when selecting the perfect venue for your special event is the food.  Chateau offers to you a gourmet menu prepared by master chefs trained in the finest instructions.  A wide selection of delectable fare is offered, and no matter what your choice you won’t go wrong.   Don’t take my word for it though, Chateau La Mer offers free food tasting twice a month to prospective clients something no other catering hall does.

 

Experience elegance in waterfront catering at Chateau La Mer.  The ambiance is incredible the staff is amazing and the food is unforgettable.  This venue will not disappoint you, see for yourself and contact them to arrange a table for their free food tastings.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick

 

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Skills Every Manager Should Have

Posted On: April 17, 2014

Skills Every Manager Should Have


 

 

Every organization and business is different.  Every company will emphasize the importance of certain characteristics and traits in their management teams, but there are several skills that are universally necessary for any good leader.  These are skills that are, almost without exception, absolutely mandatory for any good manager or boss.

 

Charisma.  Every manger should be able to influence and motivate those below them.  If not by words then by example, a manager needs to ensure that his employees are doing the work that needs to be done. If a manager cannot motivate the workers production will never be what it should be.  Typically this calls for a “lead by example type scenario” show through doing.  Your people will respect you all the more seeing you do what you ask them to do; it will also show them you do not think you are too important for a particular task.

 

Emotional Intelligence.  Emotional intelligence, or EQ, is a term that is relatively young by psychological standards but it basically means having empathy.  The soft side of management is never one to be underestimated; a good manager must be able to understand the perspective of those he is managing.  

 

Communication.  A leader must be able to explain his or her position or the position of the company he represents.  He must be able to properly communicate.  This removes doubt from the workplace and in the public’s eye; it will portray your organization as an honest one and will relay to people exactly what you are all about.  Good communication will also help your company grow, it will convey properly to others the vision and goals of the business.  Everyone working for with and around you, as well as those who purchase your product or use your service, will understand your company and help it on its journey to success.

 

Passion.  A manager should have compassion he should truly believe in what he represents and the company he is responsible for.   Management is not something that can be done half-heartedly or without decisiveness, it must be something that is done to the best of your ability 24/7/365 and executed with out doubt.  Your passion and conviction will be relayed onto those that you service and to those that work for you.

 

Ultimately there are many skills that managers need to possess and of course most of these are industry specific.  There are several that are universally required.  The afore mentioned are absolutely necessary for a manger to be successful at his job; charisma will help motivate the workers, EQ will help a leader better understand those he is responsible for, communication will help on al levels and passion will fuel the engine.  Master these skills and enjoy your success.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick

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