The Backup Plan April 2014

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Back Up Plan Part 2

Posted On: April 30, 2014

Back Up Plan (part 2)


 

 

At All Star Limousine we guarantee our service, we can 100% promise you that you will not be disappointed when you hire our executive car or limousine service.  How can we do this?   With a large margin for error and a million things that can throw a wrench in the works how is it possible that we can truly say that when we pick you up we never let you down?  Several methods allow us to guarantee our services, previously we discussed our brand new fleet and our impressive roster of highly trained chauffeurs, now I would like to talk about the staff and software used in our reservations process.  Know that All Star Limousine always has a back up plan, we have counter measures within counter measure and back up plans for back up plans so that I can honestly tell you we will never disappoint.

 

To ensure quality control all of our phone conversations and emails are monitored and recorded.  This is done for several reasons but chief amongst them is so that we have no miscommunication with our customers or our drivers.  We also have drive cams for safety and GPS tracking in all the vehicles, this way we know where everything is at all times and can give you up to the minute details on all of our vehicles and transfers, we are also aware of everything our chauffeurs are doing at all times.  Understand this is not due to a lack of trust it is an effort to ensure quality control.  The clients of All Star Limousine expect a certain level of service and when we make a guarantee or a promise it is not made lightly.

 

For the convenience of our customers and for the peace of mind that our clients deserve we have multiple methods of booking and confirmations.   You can book a car with All Star Limousine via a phone call, or right through our on-line reservation process.  We offer custom invoicing and billing options all designed to make the clients life simpler and to relieve any sense of anxiety that travel can sometimes produce.

 

Over all you simply cannot go wrong when you reserve a vehicle with All Star limousine.  Every step of the booking process is streamlined for customer convenience and triple checked for accuracy and quality control.  What All Star Limousine picks you up we never let you down, and when we make a promise we keep it!

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 by Jarrad Kulick

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That Little Bit Extra

Posted On: April 29, 2014

That Little Bit Extra


 

 

There are a multitude of things that set All Star Limousine apart from the competition, but one aspect of the business that makes All Star really stand out is that little bit extra.  What we mean by “extra” is for one the attention to detail, everything for every one of our transfers is absolutely perfect, from the dress of the driver to the detail of the car.  In addition our staff is fanatical about our customer service, we make a promise to make sure you are satisfied and we take this guarantee very seriously.

 

Good examples are our celebratory services.  Not only do you get what you expect, a beautiful and immaculate brand new limousine or lead car, one that has been detailed immediately prior to it picking you up.  Not only will this vehicle be at the pick up location early.  The chauffeur will be perfectly dressed in a black tie tuxedo if for a wedding and will exceed your expectations we guarantee it.  These gentlemen are thoroughly trained in the art of service and will do multiple things to ensure your day is nothing short of spectacular.  For instance they will help with the pew bows, they will lay the runner, they will hold doors at the church, they will fluff the train of the brides dress, they will help the guys with their pocket squares and boutonnieres.  Need a mint, an extra button or a mirror, not a problem, rip a hole in your tux these guys’ even carry a needle and thread.  Being in this industry for over a decade I have to admit I was stunned when I saw the thoroughness and the dedication of the chauffeurs here.

 

Understand that every one of our trips is important and each one receives the exact same emphasis.  Certain types of transfers require different things celebratory services, especially weddings, require a lot of extras from our chauffeurs who are happy to accommodate.  Corporate services are different they need emphasis in other areas.  Of course the drivers need to be punctual and professional but what the corporate clients need are trips booked last minute, changes on the fly, comprehensive and expeditious billing and booking methods.  All of this we provide at All Star Limousine.

 

In short it’s that extra mile that often makes the difference.  At All Star Limousine we go an extra ten.  No matter the occasion or the vehicle or the client we are able to meet any and all needs.  Call us 24/7/365, we never close, and experience the difference.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 by Jarrad Kulick

 

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The Back Up Plan (part 1)

Posted On: April 25, 2014

The Back Up Plan (part 1)


 

 

At All Star Limousine we guarantee our service, we can 100% promise you that you will not be disappointed when you hire our executive car or limousine service.  How can we do this?   With a large margin for error and a million things that can throw a wrench in the works how is it possible that we can truly say that when we pick you up we never let you down?  Several methods allow us to guarantee our services, they have to do with investing capital in the right elements of the business this includes vehicle maintenance and turnover time as well as proper compensation for our employees.  You will not find a better-maintained fleet nor will you find a staff with more dedication to excellence then what you will find at All Star Limousine.  Beyond that All Star Limousine always has a back up plan, we have counter measures within counter measures and back up plans for back up plans so that I can honestly tell you we will never disappoint.

 

We call our blog “The Back Up Plan” because it is so important in this industry to have one for every eventuality, because even with brand new vehicles and the most intensely trained staff things can still go wrong.   One thing we do here at All Star is we never book completely solid, we always have vehicles and drivers on stand-by at our facility, this way in the event of an accident or mechanical issue we have vehicles we can send out immediately.  We also station drivers and town cars at all the major hubs in New York, these chauffer’s are on stand-by usually waiting for what we call “Ready Now’s” CEOs and cooperate executives who will land or have to make a last minute change to their travel plans and need to be accommodated immediately. 

 

We take every possible step to ensure that these vehicles are up and running 100% of the time, we replace them every 12-18 months, which means that our entire fleet is always new.  We also do routine preventative maintenance on all of these vehicles at least once a week, this way we can address any potential issues long before they manifest.  We have cleaners, mechanics, detailers and service professionals on staff 24/7 that make sure our vehicles are in mint condition at all times.

 

Ultimately we can promise you that you will be satisfied with our service.  There is no doubt that you will be accommodated according to your expectations.  We take a multitude of steps to guarantee performance including routine vehicle maintenance, turnaround times and having the proper professionals on staff at all times.  That’s why we say when we pick you up we never let you down.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 

by Jarrad Kulick

 

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Russos on the Bay an unbelievable experience

Posted On: April 24, 2014

Russo’s on the Bay (an unbelievable experience)

 


 

 

Out of all the catering halls in New York Russo’s on the Bay stands in a class all its own.  Located on Cross Bay Blvd, in famous Howard Beach, Russo’s towers above the water, an impressive and incredible structure.  Hospitality has been a tradition in the Russo family for over fifty years; in this half-century the art of service has been perfected.  When one envisions a party or celebration your imagination can take you only so far, Russo’s on the Bay takes it to the level beyond.  There is no place quite as regal, no staff quite as attentive and no food quite as tantalizing as that which is found at Russo’s on the Bay.

 

The tradition of perfect service began over fifty years ago when Frank Russo Sr. opened Villa Russo in Richmond Hill.  Their dedication to excellence, attention to detail and experience in fine dining was passed on to Mr. Russo’s son, Frank Russo Jr.   These skills and the art of hospitality have since been fine-tuned again and again by the service professionals at Russo’s on The Bay.  The Russo’s have mastered the art of creating cherished memories and facilitating unbelievable experiences.  The décor, the establishment itself, the staff, the food and the overall ambiance is nothing short of perfect at Russo’s on the Bay.

 

Russo’s on the Bay is a completely autonomous facility, they provide everything on site, from the baked goods to the tailoring even down to garbage disposal it is all done in house.  This guarantees several things, one the food (which is unbelievable in and of itself, the shear amount of it is unreal, you haven’t seen a Viennese hour until you have attended a wedding at Russo’s on the Bay) is prepared fresh and right in the kitchens of Russo’s.  Second anything you could possibly want or need can be done within the facility, they literally have it all and it is all top shelf, need a suit pant hemmed no problem, need car service they have it, craving a special something you don’t see on the menu or behind the bar not a problem, any want desire or need is immediately addressed by the world class staff and a state of the art compound.

 

The décor is unparalleled; classic mosaics, incredible lighting and rooms furnished with materials imported from around the world, the overall effect is stunning.  No other venue in New York and possibly the world boasts such a grand and elegant ambiance.  Their staff is fanatical about their customer service and commitment to perfection, every detail is considered, addressed and accounted for, there is nothing that is not anticipated or thought of.  With over 200 years of combined experience the senior management team is unbelievable with backgrounds ranging from Walt Disney World to some of the most prestigious and famous restaurants and venues in the world.

 

Russo’s offers an unrivaled experience to all of their brides and grooms as well as those celebrating other milestone events.  The facility, the staff and of course the unbelievable cuisine is literally unforgettable.   Service and excellence are taken beyond expectations at Russo’s on the Bay, experience the majesty.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 

by Jarrad Kulick

 

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A Limousine Service in Old York

Posted On: April 23, 2014

A Limousine Service in Old York


 

 

Have you ever wondered what our neighbors in the north do for fun?  What kind of nightlife could exist in a place as frigid as Canada?  In the Provence of Ontario there is a Mega City, not unlike our own NYC, called Toronto.  Surprisingly there are many similarities between “The Big Apple” and “The City that Works”.

 

Its turns out that Toronto, ironically originally named York, has its own version of Times Square called Dundas Square.  They even have their own Wall Street called the Toronto Stock Exchange.  Even though the city has only 6.5 million inhabitants there are endless things to do in Toronto.  Our Sister company Toronto Limo Rentals recommends staying at one of the world renown hotels in the area such as The King Edwards hotel on Kings Street located down town, they offer easy access to the multitude of nightclubs and restaurants that the area is famous for.  Check out Toronto Island rent a bike for the day and lounge on the beautiful beaches.  An attraction not to be missed is Castle Loma, take one of their daily tours or simply sit and appreciate the aesthetic majesty of one of the oldest residences in this great city.

 

Ultimately the city of Toronto has a lot to offer.  Anywhere you go is only a short limousine ride away.  Call All Star Limousine to arrange transportation through our affiliates up north who can accommodate all your luxury travel needs.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick

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