Red Flags
Most people, when they think of a luxury limousine service or an executive car service, view the service from the perspective of a customer. In other words they think along the lines of I’m paying a large sum of money simply for a ride and with that thought they do not understand the large margin of error involved in luxury transportation. The simple reality is that there is a lot that can go wrong when dealing with a limousine company or an executive car service. Now we do not want to give you the wrong impression about All Star Limousine we want to bring to the attention of prospective clients two things; one the amount of work and effort it takes to run a proper car service and two beware companies that are not operating at optimum efficiency.
When I say that there is a large margin for error in the limousine industry I mean that there is a lot that can potentially go wrong with your car service. Again this is not an effort to scare, merely an attempt to inform. Clients beware because the problems can start from the very beginning make sure to be very detailed when placing your order, human error can mess you up right off the bat with a reservation being taken down incorrectly. Aside from being diligent and doing your homework in regards to car service proper communication is really the only thing you have control over. The potential for problems unfortunately does not stop there. A company must employ a mechanic and ideally a detailer who will perform regular preventative maintenance on a vehicle, this will help to insure no mechanical failure the day of your trip. Also along those lines a company should have some type of turnaround time, if not a very quick one, this will mean that the company in question is replacing their vehicles regularly, and of course a newer vehicle will run much better then one that is ten years old. Then you have the chauffeurs, the gentlemen that will be doing the actual driving, these men and women should be vetted, tried and tested, their jobs are incredibly important. The drivers for an executive car service or limousine company perhaps hold the single most important position, the reputation of the business and the very life of the client rest in their hands. If these individuals are not trained and properly screened then the company employing them is taking a tremendous risk.
Unfortunately the limousine and executive car industry is not properly regulated, their exists multiple loop holes and grey areas that are constantly taken advantage of by improperly run companies and services. This fact is in part what has lent a bit of a bad name to the industry itself. That is not to say do not use an executive car service just make sure you use the right one. Some things to watch out for are very small or low priced companies, these companies may not have the proper insurance and with a low price point they may not be putting the right amount of money back into their company so as to insure proper service. Another potential red flag is a company that does not own its fleet, beware third party companies who sub contract or “farm out” their work. It is unfortunately common practice in our industry and you will often find companies that are advertising vehicles they do not own or who have no equipment of their own and sub their work out to the lowest bidder. Black car services like Uber are a good example of a low priced company that does not carry proper insurance. Convenient and fast yes, but also dangerous and unpredictable, you never know what or who is picking you up or if they are safe and reliable.
Please understand that this is by no means an attempt to scare but an attempt to bring awareness to the customer base. Most users, and understandably so, are not privy to the inner machinations of the limousine industry (and why or how would you be unless you worked for one), we want to let our own customers and our potential future customers know what we do and how we do it. We also want to dispel the dark stigma this industry has attained. All Star Limousine is a proper and professional international executive car service and we care about our cliental. We are on time every time and when we pick you up we will never let you down.
All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!
by Jarrad Kulick