The Backup Plan International Executive Car Service

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iPads Invade Corporate Travel Services!

Posted On: September 20, 2012

All Star Limousine takes Corporate Travel Services to the next level.

iPads and Corporate Travel Services? YES iPads! All Star Limousines is the first company on Long Island, New York to equip their fleet of luxury vehicles with iPads, installing the iPads in their fleet of 2013 Lincoln MKT Town Cars, Mercedes S550's, Lincoln Navigator L's, Mercedes Sprinter Vans, Mercedes G-5 Sprinters, Ford Tiffany Mobile Meeting Vans, 35 Passenger GMC Krystal Shuttles, Luxury Coach's, and the Lincoln MKT Stretch Limo's not only speeds up the efficiency of each client transaction but it also helps All Star Limo's stay aligned with their environmental and go-green initiatives.

 

2013 MKT Lincoln Town Car with All Star Limo's new iPads!

Chris Mungavin, All Star Limousines Operations Manager stated that “distributing the iPads to our Chauffeurs helps us stay ahead of the curve, but also equips our expert drivers with the state-of-the-art technology that will help them navigate some of the most congested roads in the Tri-State area, the instant live Google traffic reports and GPS tools should alleviate some of the stress of driving. Our experienced Chauffeurs will have flawless transactions, easily managing the reporting process by providing each client with an instant receipt that is emailed directly to them. The new technology aligns with All Star Limousines initiative to go-green as well, paperless receipts help reduce the amount of paper that is used, and the data from every transaction is fed directly into our secure database. I also believe the iPads will elevate the security of our Chauffeur's and clients, as the Chauffeur greets each client with the iPad they will sign them in, the data will be transferred instantly to our databases which will let us know when each client has entered the vehicle, where and when they arrived safely.”

The iPads will be securely mounted into every fleet of the All Star Limousines line of luxury vehicles, the access will be easy and safe for our Chauffeurs to use, safety is the first priority! The iPads will also be removal so each Chauffeur can professionally greet their guests at the desired location. All Star Limos, will bring their service to the next level, not only will the Chauffeurs be more efficient while they are carrying clients to their desired location, navigating the busy airports and roadways, but each Chauffeur can now act as a personal concierge, with the iPads the Chauffeurs can assist their executive clients with instant access to each City's airport check-ins, flight status, restaurants, hotels, attractions, and directions.

“With technology changing almost on a daily basis, it's important for All Star Limousines to ensure that they are “up-to-speed” with every bit of technology that there is to offer”, states Jim Powers, President, “especially if this new technology will continue to bring the level of expertise that our clients expect, and what we have built our business on, All Star Limousines, continues to set the standard in executive and luxury travel services.”

 So, yes, iPads and Corporate Travel go hand-in-hand!

 

quick-easy-reliable

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The All Star Difference

Posted On: July 05, 2013

The All Star Difference


 

All Star Business Class excels at meeting the needs of our customers.  We have perfected the art of logistical accommodations.  We are on time every time and that is why that’s our motto.  What is it that allows us to thrive when so many others seem to fall short?  Well here are just a few reasons why All Star is a cut above the rest.

 

  • Dispatch is available 24/7/365.
  • All of our vehicles have Omatics Global Positioning Systems that enable our staff to instantly locate a vehicle.
  • Our vehicles are fully licensed and insured worldwide.  We carry 5 million dollar full liability coverage.
  • Our dispatchers have two up-to-the-minute Flight Tracking Systems to monitor flights all over the world.  When you land at your destination, you will receive a text message on your smartphone to alert you of your driver’s location.
  • A Drive-Cam System is provided for the safety of our passengers.
  • All drivers are customer service-trained, finger printed, background checked, and randomly drug tested.
  • Reservations can be made, changed and viewed online 24/7/365 and are confirmed 24 hours prior.
  • All Star has a dedicated worldwide reservation staff which monitors all reservations throughout the world from start to finish.  One call, we do it all!
  • Manage your corporate expenses online.
  • Live staff, no answering service or voice message.
  • If needed, All Star has the capability and staff to design a dedicated call center for your company’s ground travel and will provide you reports as needed.
  • All Star can dedicate an account manager, who will put you at ease with this personal one on one approach.
  • As an experienced executive ground transportation Company, we take pride in our ability to adapt to our customer needs.

 

All Star Limousine Worldwide is the premiere provider of executive car service internationally.  We pride our selves on our ability to flawlessly service all of our cliental.  We specialize in corporate service with All Star Business Class and we have the ability to accommodate any and all of your travel needs without exception.  We can we will and we do at All Star Limousine Worldwide!

 

 

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

 

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The Dangers of Ride Share Services

Posted On: March 31, 2018

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Efficient Executive Transportation for New York Airport Travel

Posted On: August 19, 2013

Efficient Executive Transportation for New York Airport Travel


 

Airport travel can either be the most relaxing aspect of business travel or the most stressful.  Sometimes, while on the plane, the traveling executive can take a moment to relax, unwind and decompress.  Other times the business traveler cannot stop thinking about that which has compelled him to travel, his business.  Now in the case of the later that individual has no need, nor does he have the time, to waste his mental energies worrying about his ground and air travel accommodations.  In all reality no one should have to stress or worry about pre-arranged logistics support, you are paying to be transported in an expected fashion and your expectations should, by all means, be met.

 

Unfortunately for many that is just not the case.  A high traffic airport or an area plagued by constant delays caused by a multitude of problems (such as New York’s LaGuardia Airport, or John F Kennedy International Airport, or Newark International Airport) will almost always have issues.  They will certainly be filled to capacity, their planes, their hangars, they’re parking areas, and their pick up and drop off areas will absolutely be crowded.  This all equates to confusion, stress, time lost, and unhappy customers.  For transportation companies, both air and ground, it means losing money.  All of that is unacceptable and, fortunately, can be avoided.

 

Now I have your attention.  The truth is proper communication and coordination between ground and air companies as well as lodging facilities can eliminate about 80% of the problem.   It all starts and ends with the executive car service or limousine company contracted to provide that ground transportation.  That company, above all else, needs to be punctual; they need to have new, clean vehicles, the chauffer needs to know where he is going and how his passenger needs to be accommodated.  This should happen regardless of the car service contracted (although that is all too often not the case).

 

What most companies do not realize and where the real efficiency comes in is when the lines of communication are clear and open.  When the executive car service is constantly in contact with the airline and they know that particular airlines procedures rules and needs.  Do they want us to pull out on to the tarmac?  What is their cancelation policy?  Do they need last minute or same day reservations?  What is their security protocol?  All these are good questions and the company providing the ground transportation should be intimately familiar with the right answers.  

 

That is the only way to mitigate the potential problems faced by frequent flyers and business travelers.  Communicate, show understanding and build a relationship, most importantly be able to follow thru with your promises, if a private airline asks you to be on the tarmac in 15 minuets to pick up a VIP, and you say you will be there, you better be there.  That is how proper business is conducted and how transportation in a high traffic area, like NYC or Long Island, can be simplified and handled properly.

 

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick


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What It Takes To Provide True Executive Car Service

Posted On: October 10, 2013

What It Takes To Provide True Executive Car Service


 

 

All Star Limousine and All Star Limousine Worldwide never sleeps.  We are open and operating 24 hours a day 7 days a week and 365 days a year no exceptions.  We do not outsource our phone lines to a call center we do not forward the phones to an automated answering service, we have live and professional staff dispatching and booking reservations around the clock.  You can call us at 3:00am (whether that’s 3:00am London time or pacific time makes no difference) and book a car for the following day or even a few hours from the time of your call!  You can also call at that same time and reschedule an existing ride or re-route a current reservation.

 

If you think about that capability it is incredible.  No other company and certainly no other executive car service offers this feature.  Can you name any other organization that is fully functioning around the clock?  Can you think of another company that never closes?  There are in reality very few, perhaps certain diners or eateries but even they are the exception and not the rule.

 

That is what it takes to provide premiere executive car service internationally.  To be leaders in the executive transportation industry you need to keep the doors constantly open.  But it is not a matter of simply keeping the lights on.  The individuals that are monitoring the phones and the existing rides must be dedicated service professionals.  They must be trained reservationists and dispatchers.  You cannot have just anyone manning the operation during off peak hours because dropping the ball at midnight is the same as dropping the ball at noon.  In either case you are not properly accommodating a customer and for All Star Limousine that is just not acceptable. 

 

All Star Limousine operates at optimum efficiency 24/7/365 without exception.  We are the premier providers of executive car service internationally.  Our operators and dispatchers are dedicated service professionals who care as much about our business and our clients as the CEOs and CFOs of All Star Limousine.  Dedication, professionalism and a true commitment to excellence from upper management all the way down is what it takes to provide true executive car service and that is exactly what we do and have at All Star Limousine.

 

All Star Limousine is a Long Island, New York based company with an extensive global reach; we provide expert Wedding, Special Event and Executive Travel services throughout the Tri-State area and the world. We have over 30 years of experience in the travel industry; our attention to detail, 2013 top-of-the-line vehicles and professional trained Chauffeurs set us apart from the rest!

by Jarrad Kulick 

 

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